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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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T Trautman

September 25, 2024

5  out of  5
rating by T Trautman
"I been an auto/renters customer for over 20 years. I have moved throughout the state of CA and I kept her as my agent. She and her team have been responded in a timely (actually they are prompt in getting back to me) manner. Michelle always answers the question that I didn't even know I needed to ask. She knows her stuff and makes sure you know everything you need to know about the CA insurance requirements. If you are looking for an agent who has your back, look no further!"
We responded:
"It has been a pleasure working with you. I know insurance is not "fun" but try to take the time to at least make it understandable!! Thank you, Michelle & team"
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aloha. sime

May 29, 2024

5  out of  5
rating by aloha. sime
"Michelle went above and beyond to help me out. She is knowledgeable and professional. Thank you for all your help!"
We responded:
"I am so glad we could work together. Be well. Michelle"
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Mugsy Drzewiecki

April 14, 2024

5  out of  5
rating by Mugsy Drzewiecki
"Very helpful insurance lady."
We responded:
"I try to be here to help. Thank you! Michelle"
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Izabella Pham

March 4, 2024

5  out of  5
rating by Izabella Pham
"I had the pleasure of working with Michelle to set up my California car insurance. She is extremely helpful, knowledgeable and so pleasant! She made the process smooth and was so kind in answering all of my many questions! Thanks Michelle!"
We responded:
"It was lovely working with you for your Car insurance. I am always here if you have questions. Thank you, Michelle"
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colleen mickey

March 4, 2024

5  out of  5
rating by colleen mickey
"Michelle is the best insurance agent on the planet! She goes above and beyond to take care of her customers down to the last detail. She really cares about us as people and does her best to give us the best experience. I have never come across a better insurance agent ever! I highly recommend!!"
We responded:
"Thank you! You have been a joy to work with all these years. Thank you, Michelle"
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John Koran III

February 20, 2024

5  out of  5
rating by John Koran III
"I had the pleasure of meeting Michelle when she assisted my mother-in-law with her auto insurance policy. I was able to come to her conveniently located office in Oceanside and was impressed by how Michelle was able to help my mother-in-law relax and be comfortable during what can be a stressful event. Michelle’s pleasant and welcoming demeanor helped my mother-in-law feel at ease as Michelle provided several distinct options for her. Additionally, while Michelle allowed her to choose between the various options, she was also encouraging to my mother-in-law by reassuring her that she was making wise choices. Michelle was so kind and empathetic as she provided excellent service to her new client. The world needs more helpful and caring people like Michelle that treat their client like the most important person of the day. Well done, Michelle, and thank you!"
We responded:
"Thank you so much! I consider myself an Insurance Educator rather than a salesperson. I am here to educate and help people make the best choices for their situation. Some people find it boring to learn all about the coverage choices, but I feel that I need to help people truly understand what they are purchasing. She was a joy to work with. Thank you! Michelle "
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Ian Conner

January 30, 2024

5  out of  5
rating by Ian Conner
"Michelle is so helpful, knowledgeable and professional. We recently had a pipe burst and Michelle bent over backwards and turned herself into a pretzel, making sure we were taken care of. call he TODAY."
We responded:
"Thank you! I am happy I could be of help through that difficult time. Michelle"
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Keith Saunders

January 27, 2024

5  out of  5
rating by Keith Saunders
"I have been with State Farm’s agent Michelle McGowan, for several years now and see no reason to change. I recently had a windshield claim that in my view was taking too long to be settled. I called Michelle, and State Farm paid up two days after. It is far more important to have an agent that will work on your behalf. Frankly all insurance companies are basically the same, a good agent makes all the difference."
We responded:
"Thank you, Keith. I am so glad I could help facilitate your claim handling. We are always here for you if you need anything. "
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nada marjanovich

January 26, 2024

5  out of  5
rating by nada marjanovich
"Exceptional, proactive customer care. Michelle and her team go above and beyond to find you the best rates and most appropriate insurances. In cases where a third party is involved (like a bank or another vendor), Michelle and her team go the extra mile and make contact directly to ensure things are handled efficiently so you don't get stuck in a game to telephone. Highly recommended!"
We responded:
"Thank you so much! It is a pleasure to work with you! Michelle"
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Keith Motter

October 21, 2023

5  out of  5
rating by Keith Motter
"Michelle McGowan has been our house and car insurance agent for many many years and we have nothing but great things to say about her. She is always there when needed, gives great advice, super friendly, etc. We will truly miss you! Please let us know when you get your AZ license so we can use you again!"
We responded:
"We will miss you! I will let you know when I am licensed in AZ! "
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Andrew Capets

September 14, 2023

5  out of  5
rating by Andrew Capets
"Very much appreciated the advice and guidance. I look forward to working with you in the future."
We responded:
"Thank you!"
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Teresa Pfiffner

March 8, 2023

5  out of  5
rating by Teresa Pfiffner
"You can't get a better than Michelle for your insurance Agent."
We responded:
"Thank you! I am grateful to have been your agent all these years!"
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DeJean Brown

September 20, 2022

5  out of  5
rating by DeJean Brown
"If I could add more stars to this review, I would! Michelle has navigated my wife and I through some of the most stressful times since moving to California. Each encounter has left us feeling WELL cared for. Once, she had me on a group call with her and a defendant's insurance company. The way she solved that issue was masterful, to say the least. Yes, I'm gushing over Michelle...and she deserves every bit of it!"
We responded:
"You are both a joy to work with! Thank you! Michelle"
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Greg Wilson Workforce Consultants LLC

August 11, 2022

5  out of  5
rating by Greg Wilson Workforce Consultants LLC
"Michelle and her team have always provided me and my family with red carpet treatment. Best service and Best response time every time."
We responded:
"We try our hardest to make sure we are prompt and thorough! Thank you for taking the time to do a review! Michelle"
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Chris M

June 10, 2021

5  out of  5
rating by Chris M
"Best insurance agent I've had to deal with thanks Michelle"
We responded:
"Thank you! We strive to make it easy to do business with State Farm and our office. Let us know if you need anything!"
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Tim Behunin

January 31, 2020

5  out of  5
rating by Tim Behunin
"Been with state farm and same agent since the 80s. Always great service. Needed help for a family member in California and was referred to this office. If I could leave more stars than 5 i would gladly do it. Incredible service. Honestly hard to describe how good the experience was."
We responded:
"Thank you so much. I am glad we could help him with his insurance."
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Joshua Englehardt

October 21, 2019

5  out of  5
rating by Joshua Englehardt
"Michelle has been my agent for years and I truly appreciate how she takes care of me every visit. Very friendly, welcoming, personable, I trust Michelle with all my future insurance needs and highly recommend her ."
We responded:
"Thank you!"
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Steve Talamantez

May 4, 2019

5  out of  5
rating by Steve Talamantez
"I've been with Michelle for many years. Very nice and friendly atmosphere and they do a great job of taking care of my insurance needs"
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ruben a

August 1, 2018

1  out of  5
rating by ruben a
"I walked into this lady's office and I don't know if she knew I was there but Michelle made some real bad racist comments..just shows you that racism exists everywhere..boycott this lady's business otherwise you're just as racist as her..still shaking my head"
We responded:
"Saying you do not Qualify as a California Good Driver is not racist! I never said anything racist. We spoke so I obviously knew you were here..."